Terms & Conditions & Policies


Safety and use

  • All products meet EU safety and quality requirements (CE and RoHS).
  • Use the products according to the instructions.
  • Pump is not responsible for damage caused by improper use, installation or maintenance.

Returns & cancellation rights

  • You can cancel your purchase within 14 days of receipt.
  • The product must be unused and in its original packaging .

Upon return:

  • The customer is responsible for return shipping. Contact us and we will help you!
  • Uncollected packages will be charged with actual return shipping.

NOTE: Always contact info@pumpportable.se before returning anything.

Guarantee

  • We offer a 1-year warranty according to Swedish consumer law.
  • Applies to manufacturing defects , but not damage from wear and tear, improper use or external influences.

Payment

  • We use Shopify Payments with support for:
  • Klarna
  • Mastercard
  • Show
  • Apple Pay
  • All payments are encrypted and we do not store card details.

Privacy & Data Protection (GDPR)

  • Your data is only used for:
  • Handling your order
  • Contact if necessary
  • We never share information with third parties without a legal basis.

International orders

  • Delivery is offered to selected European countries.
  • The customer is responsible for any customs fees or import taxes .

Contact

Questions about purchase, return or warranty? Contact us via the form or info@pumpportable.se

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